FAULT CODE 3867
Aftertreatment Diesel Exhaust Fluid Quality – Data Valid But Below Normal Operating Range – Moderately Severe Level
Overview
| CODE | REASON | EFFECT |
| Fault Code: 3867 PID: SPN: 3364 FMI: 1/18 LAMP: Amber SRT: |
Aftertreatment Diesel Exhaust Fluid Quality – Data Valid But Below Normal Operating Range – Moderately Severe Level. The diesel exhaust fluid (DEF) quality has been detected to be below a critical threshold.
|
Possible reduced engine performance.
|
|
SAE J1939 Datalink
|
Circuit Description
The aftertreatment diesel exhaust fluid quality sensor is a smart device that communicates to the ECM via the J1939 datalink. The aftertreatment diesel exhaust fluid quality sensor performs its own internal diagnostics and reports malfunctions back to the primary engine control module via the J1939 datalink. The aftertreatment diesel exhaust fluid quality sensor is used to measure the concentration of the aftertreatment diesel exhaust fluid in the tank.
Component Location
The aftertreatment diesel exhaust fluid quality sensor is located in the aftertreatment diesel exhaust fluid tank. It may be a combination sensor with the aftertreatement diesel exhaust fluid tank level and tank temperature sensors. Location of the tank and sensor is OEM dependent. Refer to the OEM service manual.
Conditions for Running the Diagnostics
This diagnostic runs continuously when the keyswitch is in the ON position or when the engine is running.
Conditions for Setting the Fault Codes
The DEF quality sensor has detected that the DEF concentration has fallen below a critical threshold.
Action Taken When the Fault Code is Active
The ECM illuminates the amber CHECK ENGINE lamp immediately when the diagnostic runs and fails.
- Diesel exhaust fluid injection into the aftertreatment system is disabled.
Conditions for Clearing the Fault Code
- Start and idle the engine for 15 minutes.
- The ECM will turn off the amber CHECK ENGINE lamp immediately after the diagnostic runs and passes.
- The fault code status displayed by INSITE electronic service tool will change to inactive immediately after the diagnostic runs and passes.
- The Reset All Faults command in INSITE electronic service tool can be used to clear active and inactive faults, as well as extinguish the MIL for OBD applications
Shop Talk
Possible causes of this fault code include:
Degraded, diluted, or incorrect diesel exhaust fluid
Malfunctioning Aftertreatment DEF Quality Sensor.
Troubleshooting Summary
Verification
Conditions
- Turn keyswitch OFF.
Action
- Inspect the aftertreatment diesel exhaust fluid in the tank for signs of debris or contamination.
- Use a diesel exhaust fluid refractometer to measure the concentration of the diesel exhaust fluid in the tank.
Specification
- If there are signs of contaminates in the aftertreatment diesel exhaust fluid, then proceed to the Repair section.
Linked Solutions
- None
Repair
- Drain the diesel exhaust fluid tank, clean thoroughly and refill with pure diesel exhaust fluid.
Validation
- Connect all components
- Connect the recommended Cummins electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Verification
Conditions
- Connect all components.
- Turn keyswitch ON.
- Connect the recommended Cummins electronic service tool or equivalent.
Action
- Use the recommended Cummins electronic service tool or equivalent to read the fault codes.
- Use the recommended Cummins electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revision listed in the ECM calibration revision history for applicable changes.
Specification
- If a calibration update for this fault code is available, the ECM calibration revision must be that revision or higher.
Linked Solutions
- None
Repair
- Prior to downloading the ECM calibration, check to see that all job images and all other troubleshooting has been documented as downloading an ECM calibration will remove the fault codes on the ECM.
- Download the updated ECM calibration code.
Validation
- Connect all components
- Connect the recommended Cummins electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Verification
Conditions
- Turn keyswitch ON.
- Connect the recommended Cummins electronic service tool or equivalent.
Action
- Use the recommended Cummins electronic service tool or equivalent to read the fault codes.
- Verify all preceding solution verifications for this fault code have been performed.
Specification
- If the fault code is still active or inactive with more than once count within the last 25 engine hours and all the preceding solution verifications have been performed, then a malfunctioning aftertreatment diesel exhaust fluid quality sensor has been detected.
Linked Solutions
- None
Repair
- Replace the aftertreatment diesel exhaust fluid quality sensor.
Validation
- Connect all components
- Connect the recommended Cummins electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
If all steps have been completed and no root cause has been identified, then follow the technical escalation process.