FAULT CODE 2962
Exhaust Gas Recirculation Temperature – Data Valid But Above Normal Operating Range – Moderately Severe Level
Overview
| CODE | REASON | EFFECT |
| Fault Code: 2962 PID: P412 SPN: 412 FMI: 0/16 LAMP: Amber SRT: |
EGR temperature has exceeded the engine protection limit.
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Possible reduced engine performance.
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Exhaust Gas Recirculation Temperature Sensor Circuit
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Circuit Description
The exhaust gas recirculation (EGR) temperature sensor is a variable resistor sensor and is used to measure the temperature of the EGR gas flow after it exits the EGR cooler. The engine control module (ECM) supplies 5 volts to the EGR temperature signal circuit. The ECM monitors the change in voltage caused by changes in the resistance of the sensor to determine the EGR flow temperature.
The EGR temperature value is used by the ECM for the engine protection system and engine emissions control.
Component Location
The EGR temperature sensor is located on the EGR connection tube between the EGR cooler and the air intake connection.
Conditions for Running the Diagnostics
This diagnostic runs continuously when the keyswitch is in the ON position or when the engine is running.
Conditions for Setting the Fault Codes
The Engine Control Module (ECM) detected the EGR temperature was greater than 250C [482F] for more than 5 seconds.
Action Taken When the Fault Code is Active
The ECM illuminates the amber CHECK ENGINE lamp immediately when the diagnostic runs and fails.
Exhaust gas recirculation (EGR) valve operation will be disabled.
Engine torque will be reduced if the engine is operated for an extended period of time with this fault active.
Conditions for Clearing the Fault Code
- To validate the repair using a Diagnostic Road Test, utilize a route that incorporates both stop and go city type driving and steady state highway type driving. It may be necessary to load the unit for certain diagnostics in the ECM to run.
- To validate the repair using a Chassis Dynamometer, utilize a routine that incorporates acceleration and motoring events, steady state highway type operation, and load. This will simulate normal driving and allow the diagnostics in the ECM to run.
- The fault code status displayed by INSITE electronic service tool will change to inactive immediately after the diagnostic runs and passes.
- The ECM will turn off the amber CHECK ENGINE lamp immediately after the diagnostic runs and passes.
- The Reset All Faults command in INSITE electronic service tool can be used to clear active and inactive faults, as well as extinguish the MIL for OBD applications
Shop Talk
Possible causes of this fault code include:
A fouled EGR cooler
Plugged or restricted EGR differential pressure sensor ports
A damaged EGR valve
A low reading from the EGR differential pressure sensor
A low reading for the EGR valve position sensor
High exhaust temperatures
Low coolant level
High coolant temperature
An incorrect coolant/water mixture
A stuck closed variable geometry turbocharger.
Note: This fault code will most likely not be active with no load in the shop. The engine must be loaded to trigger this fault code.
Troubleshooting Summary
Verification
Conditions
- Turn keyswitch ON.
- Connect the recommended Cummins electronic service tool or equivalent.
Action
- Use the recommended Cummins electronic service tool or equivalent.
- Monitor the EGR temperature sensor.
- Compare to the local ambient air temperature.
Specification
- A malfunctioning EGR temperature sensor has been detected if the reading is not within the following specification of the local ambient temperature reading: 10C [18F]
Linked Solutions
- None
Repair
- Replace EGR temperature sensor.
Validation
- Connect all components
- Connect the recommended Cummins electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Verification
Conditions
- Turn keyswitch OFF.
Action
- Visually inspect the aftertreatment differential pressure tubes for proper installation.
- Inspect the aftertreatment DPF differential pressure sensor tubes for signs of damage, plugging, kinks, leakage or loose connections.
In extreme cold ambient temperatures it is important to check for a frozen, plugged, or restricted aftertreatment DPF differential pressure sensor tubes. Ice can form in the aftertreatment DPF differential pressure sensor tubes causing obstruction/sticking and may not be present at the time of troubleshooting.
Specification
- If damage, kinks or blockages are found, then proceed to the Repair section.
Linked Solutions
- None
Repair
- Repair or replace DPF differential pressure sensor tubes.
Validation
- Check ECM Calibration Revision History
- Use the recommended Cummins electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
- Connect all components
- Connect the recommended Cummins electronic service tool or equivalent.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
Verification
Conditions
- Turn keyswitch ON.
- Connect the recommended Cummins electronic service tool or equivalent.
Action
- Perform the Aftertreatment Diesel Particulate Filter regeneration test.
- Allow the stationary regeneration test to run a minimum of 5 minutes.
- Use the recommended Cummins electronic service tool or equivalent.
- Monitor the EGR Differential Pressure.
Specification
- A malfunctioning EGR valve has been detected if the EGR Differential Pressure is greater than the following: 1.7 kPa [0.5 inHg]
Linked Solutions
- None
Repair
- Replace the EGR valve.
Validation
- Connect all components
- Connect the recommended Cummins electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Verification
Conditions
- Turn keyswitch OFF.
Action
- Inspect the intake plumbing for possible air leaks.
Specification
- If a leak is found, then proceed to the Repair section.
Linked Solutions
- None
Repair
- Repair or replace the leaking components.
Validation
- Connect all components
- Connect the recommended Cummins electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Verification
Conditions
- Turn keyswitch OFF.
Action
- Perform the Charge Air Cooler Leak Test.
Specification
- If a leak is found, then proceed to the Repair section.
Linked Solutions
- None
Repair
Repair or replace only the components that were found to be out of specification.
- Repair or replace the charge air cooler.
- Repair or replace the charge air cooler hoses.
Validation
- Connect all components
- Connect the recommended Cummins electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Verification
Conditions
- Connect all components.
- Turn keyswitch ON.
- Connect the recommended Cummins electronic service tool or equivalent.
Action
- Use the recommended Cummins electronic service tool or equivalent to read the fault codes.
- Use the recommended Cummins electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revision listed in the ECM calibration revision history for applicable changes.
Specification
- If a calibration update for this fault code is available, the ECM calibration revision must be that revision or higher.
Linked Solutions
- None
Repair
- Prior to downloading the ECM calibration, check to see that all job images and all other troubleshooting has been documented as downloading an ECM calibration will remove the fault codes on the ECM.
- Download the updated ECM calibration code.
Validation
- Connect all components
- Connect the recommended Cummins electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Verification
Conditions
- None
Action
- Verify all preceding solution verifications for this fault code have been performed.
Specification
- If the fault code is still active after all the preceding solution verifications have been performed, then a malfunctioning EGR cooler has been detected.
Linked Solutions
- None
Repair
- Replace the EGR cooler.
Validation
- Connect all components
- Connect the recommended Cummins electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
If all steps have been completed and no root cause has been identified, then follow the technical escalation process.